Questions about A-Ride, answered.
Answers about riding, driving and paying with A-Ride in Cape Town: fares, payment, safety, signing up as a driver and earning as an agent.
Where does A-Ride operate?
A-Ride starts in Cape Town and the Winelands.
How much does A-Ride take from a driver?
A-Ride's fee is 2.5% of each fare. On card fares the driver also pays the card fee.
Does the fare change during the trip?
No. The fare is fixed when you book and shown before you confirm.
How do I pay?
In cash to your driver, or by card or instant EFT when you book. Ride credit is used first.
How do I know I am getting into the right car?
The app shows your driver's name, photo, car, colour and plate, and you give the driver a four-digit PIN to start the trip.
Can someone follow my trip?
Yes. Share a live link with anyone you trust; they need no app or account, and the link closes after the trip.
What do I need to drive with A-Ride?
A smartphone, your own car, a driving licence, the vehicle licence disc, and the e-hailing operating licence and professional driving permit the law requires.
How are drivers paid?
Cash fares are in your hand at the end of the trip. Card fares and tips go into your A-Ride wallet, and you can take them out to your own bank account.
How do agents earn?
An appointed agent earns a share of A-Ride's own fee each time a driver they brought completes a trip. Nothing is paid for a sign-up alone.
Do I need to install anything?
No. A-Ride opens in your phone's browser and can be added to your home screen.